Terms & Conditions

Welcome to tashanspices.com. By using our website, subscribing to our spice boxes, or purchasing our products, you agree to the following Terms & Conditions.

1. Company Information

Business Name: TashanSpices
Registered in: United Kingdom
Contact Email:
support@tashanspices.com
Platform: Direct-to-consumer (D2C) spice subscriptions & one-time sales

2. Eligibility

You must be 18 years or older to place an order or create a subscription account.
By ordering, you confirm that all details provided are accurate and complete.

3. Products & Subscriptions

All products are subject to availability.
Subscriptions auto-renew monthly unless paused or cancelled.
Product weights may vary slightly due to manual packing, but all orders will meet or exceed the declared net weight.
Images on the website are for illustration only. Actual packaging may differ slightly.

4. Pricing & Payments

Prices are listed in GBP (£) and include VAT where applicable.
Payment is taken at checkout (for one-time purchases) or at the subscription renewal date.
We reserve the right to update prices, but changes will not affect ongoing subscriptions without prior notice.

5. Delivery

We deliver across mainland UK.
Free delivery is included in all subscriptions.
Standard delivery timeframe: 3–5 working days after dispatch.
TasteRoots is not liable for delays caused by courier disruptions, strikes, or force majeure events.

6. Cancellations & Refunds

Customers can cancel, pause, or skip their subscription anytime via their TasteRoots account.
Refunds are only available as per our [Refund & Cancellation Policy].
We cannot accept returns of opened spice packs for food safety reasons.

7. Customer Responsibilities

Ensure that delivery information (address, postcode, contact details) is correct.
Store spices properly in a cool, dry place to maintain quality.
Check product labels for allergens before use.

8. Allergies & Health Disclaimer

Allergen information is listed on packaging.
Customers with allergies must check before consuming.
TasteRoots is not liable for allergic reactions where correct labeling has been provided.

9. Limitation of Liability

To the maximum extent permitted by UK law, TasteRoots is not liable for indirect losses, including loss of income, goodwill, or opportunity.
Our total liability for any claim will not exceed the value of the order in question.

10. Intellectual Property

All content on TasteRoots.co.in (text, images, logos, packaging designs) is the property of TasteRoots Ltd.
You may not copy, reproduce, or distribute any content without written permission.

11. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of UK courts.

✅ This covers subscriptions, payments, delivery, liability, and compliance. It keeps you safe from legal risks while being transparent to customers.