Who we are

At TashanSpices, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you shop with us.

What Information We Collect

When you use our website or subscribe to our spice boxes, we may collect:

• Personal details → Name, email, phone number, billing & shipping address.
• Payment details → Processed securely via third-party payment gateways (we do not store card details).
• Order history & preferences → Products you buy, subscription choices.
• Website usage data → Cookies, IP address, browsing patterns to improve site performance.

How We Use Your Data

We use your information to:

•  Process and deliver your orders.
•  Manage your subscription account.
•  Send important service updates (e.g. delivery notifications).
•  Provide customer support.
•  Share offers or newsletters (only if you opt-in).
•  Improve our website and product offerings.

Who We Share Data With

•  Delivery partners → To ship your order.
•  Payment providers → For secure transactions.
•  IT & analytics partners → To improve our site performance.
• Legal authorities → If required by law.

We never sell your data to third parties.

Data Retention

• We keep your data only as long as necessary to fulfil your orders and meet legal obligations.
• You can request deletion of your account and data anytime by emailing us at support@tashanspices.com

Your Rights (UK GDPR)

As a UK customer, you have the right to:

• Access the data we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your data (“Right to be forgotten”).
• Restrict or object to certain data uses (like marketing emails).
• Withdraw consent for marketing at any time.

To exercise your rights, email us at support@tashanspices.com

Cookies

Our site uses cookies to:

• Keep you signed in to your account.
• Store cart and subscription preferences.
• Analyse website performance.

You can disable cookies in your browser settings, but some features may not work properly without them.

Data Security

• All payments are processed using SSL encryption via trusted UK/EU payment providers.
• We regularly update our systems to protect your data from unauthorised access or misuse.

Contact Us

For privacy concerns or GDPR requests, contact:

Email: support@tashanspices.com

Company: TasteRoots Ltd. (UK Registered)

✅ This policy ensures compliance, builds trust, and avoids legal risks for your UK business.